Remote Client Support Advisor – No Experience Required | Riffa, Bahrain

Posted 1 months agoOpenings: 1

No Experience RequiredRemote – OmanRemote – OmanPart timeCustomer Service

150–350 OMR per month

Applications open to candidates who match the experience level above.

Job summary

About the role

A work-from-home customer service opportunity for people living in Bahrain (candidates near Riffa preferred). This role is open to candidates with no previous work experience — full training is provided from day one. You will be given written processes, short training sessions and a direct point of contact for questions.

Responsibilities

  • Update help-centre answers when you spot outdated information
  • Share recurring complaints with the team so processes can improve
  • Answer customer questions over chat, email and phone within agreed response times
  • Escalate technical or billing problems to the right internal team
  • Meet daily targets for resolved conversations and satisfaction scores

Requirements

  • Basic computer literacy and fast typing
  • Stable internet and a quiet place to take calls
  • Willingness to learn product details during paid training
  • Calm, patient communication style

Preferred skills

  • Experience with Zendesk, Freshdesk or similar tools
  • Exposure to e-commerce order systems
  • Conversational Arabic
  • Familiarity with CSAT and first-response metrics

What we offer

  • Clear performance reviews every quarter
  • Career progression into a mid-level role
  • Certificate of completion for internship graduates
  • Referral bonus scheme
  • Paid annual leave and public holidays
  • Friendly, multicultural remote team

There is a clear path from this role into a mid-level position as your skills grow.

Eligibility

You must be legally resident in Bahrain to apply. The indicative range for this role is 150–350 BHD per month, confirmed at offer stage based on experience.

How to apply

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.

Who should apply?

  • Fresh graduates
  • Candidates with no experience
  • Career changers

Responsibilities

  • Update help-centre answers when you spot outdated information
  • Share recurring complaints with the team so processes can improve
  • Answer customer questions over chat, email and phone within agreed response times
  • Escalate technical or billing problems to the right internal team
  • Meet daily targets for resolved conversations and satisfaction scores

Requirements

  • Customer Support
  • Problem Solving
  • Email Support
  • Ticketing Systems
  • No Experience Required

Education: No formal requirement

Languages: English (professional)، Arabic (native)

Preferred skills

  • Live Chat
  • Communication
  • Customer Service
  • Remote Work

Remote work requirements

Required country
Oman
Time zone
GMT+4 (GST)
Working schedule
20–25 hours per week, flexible
Internet
Consistent connection able to support video calls
Equipment
Provided by the company

Benefits

  • Clear performance reviews every quarter
  • Career progression into a mid-level role
  • Certificate of completion for internship graduates
  • Referral bonus scheme
  • Paid annual leave and public holidays
  • Friendly, multicultural remote team

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