Remote Client Support Advisor – No Experience Required | United Arab Emirates

We are hiring for a remote customer service position based in United Arab Emirates. This role is open to candidates with no previous work experience — full training is provided from day one. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Log every interaction in the ticketing system with clear, readable notes
• Answer customer questions over chat, email and phone within agreed response times
• Update help-centre answers when you spot outdated information
• Share recurring complaints with the team so processes can improve
• Guide customers through order, delivery and account issues step by step

• Stable internet and a quiet place to take calls
• Calm, patient communication style
• Ability to handle several conversations at once
• Basic computer literacy and fast typing
• Clear written and spoken English
• Willingness to learn product details during paid training

• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics
• Exposure to e-commerce order systems
• Experience with Zendesk, Freshdesk or similar tools

• Flexible start times within the Gulf working day
• Paid onboarding and structured training
• Career progression into a mid-level role
• Weekly one-to-one coaching sessions
• Wellness day each quarter

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in United Arab Emirates to apply. The indicative range for this role is 3,000–7,100 AED per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.