Remote Customer Service Representative – 0–1 Years | Abha, Saudi Arabia

This remote customer service vacancy is open to candidates in Saudi Arabia (candidates near Abha preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Answer customer questions over chat, email and phone within agreed response times
• Log every interaction in the ticketing system with clear, readable notes
• Guide customers through order, delivery and account issues step by step
• Update help-centre answers when you spot outdated information
• Keep a friendly, professional tone with frustrated customers

• Ability to handle several conversations at once
• Willingness to learn product details during paid training
• Calm, patient communication style
• Stable internet and a quiet place to take calls
• Basic computer literacy and fast typing

• Conversational Arabic
• Exposure to e-commerce order systems
• Familiarity with CSAT and first-response metrics

• Certificate of completion for internship graduates
• Paid onboarding and structured training
• Career progression into a mid-level role
• Weekly one-to-one coaching sessions
• Referral bonus scheme
• Clear performance reviews every quarter

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 3,600–8,100 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.