Remote Customer Service Representative – 0–1 Years | Bahrain

A work-from-home customer service opportunity for people living in Bahrain. Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Answer customer questions over chat, email and phone within agreed response times
• Update help-centre answers when you spot outdated information
• Log every interaction in the ticketing system with clear, readable notes
• Follow up on open cases until the customer confirms the issue is resolved
• Meet daily targets for resolved conversations and satisfaction scores

• Calm, patient communication style
• Comfortable working set shift hours from home
• Clear written and spoken English
• Willingness to learn product details during paid training
• Basic computer literacy and fast typing
• Ability to handle several conversations at once

• Experience with Zendesk, Freshdesk or similar tools
• Exposure to e-commerce order systems
• Conversational Arabic

• Certificate of completion for internship graduates
• Career progression into a mid-level role
• Flexible start times within the Gulf working day
• Performance bonus linked to clear targets
• Fully remote work with no commute

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 150–400 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.