Remote Customer Service Representative – Fresh Graduates | Kuwait

This is a fully remote customer service role you can do from home in Kuwait. We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. You will be given written processes, short training sessions and a direct point of contact for questions.

• Log every interaction in the ticketing system with clear, readable notes
• Keep a friendly, professional tone with frustrated customers
• Meet daily targets for resolved conversations and satisfaction scores
• Escalate technical or billing problems to the right internal team
• Verify customer identity before making any account changes
• Share recurring complaints with the team so processes can improve

• Comfortable working set shift hours from home
• Willingness to learn product details during paid training
• Clear written and spoken English
• Calm, patient communication style
• Stable internet and a quiet place to take calls
• Basic computer literacy and fast typing

• Exposure to e-commerce order systems
• Retail, hospitality or call-centre background
• Familiarity with CSAT and first-response metrics
• Conversational Arabic

• Equipment stipend for laptop or headset
• Mentorship from an experienced team lead
• Monthly internet and home-office allowance
• Career progression into a mid-level role
• Performance bonus linked to clear targets
• Wellness day each quarter

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Kuwait to apply. The indicative range for this role is 250–600 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.