Remote Customer Service Representative – Internship | Abha, Saudi Arabia

This remote customer service vacancy is open to candidates in Saudi Arabia (candidates near Abha preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. You will be given written processes, short training sessions and a direct point of contact for questions.

• Update help-centre answers when you spot outdated information
• Escalate technical or billing problems to the right internal team
• Keep a friendly, professional tone with frustrated customers
• Meet daily targets for resolved conversations and satisfaction scores
• Follow up on open cases until the customer confirms the issue is resolved
• Answer customer questions over chat, email and phone within agreed response times

• Calm, patient communication style
• Clear written and spoken English
• Ability to handle several conversations at once
• Stable internet and a quiet place to take calls
• Willingness to learn product details during paid training
• Currently studying or graduated within the last two years

• Exposure to e-commerce order systems
• Familiarity with CSAT and first-response metrics
• Retail, hospitality or call-centre background
• Experience with Zendesk, Freshdesk or similar tools

• Fully remote work with no commute
• Friendly, multicultural remote team
• Flexible start times within the Gulf working day
• Access to online learning subscriptions
• Referral bonus scheme

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 1,300–2,950 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.