Remote Customer Service Representative – No Experience Required | Muharraq, Bahrain

We are hiring for a remote customer service position based in Bahrain (candidates near Muharraq preferred). This role is open to candidates with no previous work experience — full training is provided from day one. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Meet daily targets for resolved conversations and satisfaction scores
• Keep a friendly, professional tone with frustrated customers
• Update help-centre answers when you spot outdated information
• Verify customer identity before making any account changes
• Log every interaction in the ticketing system with clear, readable notes

• Basic computer literacy and fast typing
• Stable internet and a quiet place to take calls
• Clear written and spoken English
• Ability to handle several conversations at once

• Retail, hospitality or call-centre background
• Experience with Zendesk, Freshdesk or similar tools
• Familiarity with CSAT and first-response metrics

• Paid annual leave and public holidays
• Equipment stipend for laptop or headset
• Weekly one-to-one coaching sessions
• Monthly internet and home-office allowance
• Performance bonus linked to clear targets
• Career progression into a mid-level role

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–600 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.