Remote Desktop Support Assistant – 0–1 Years | Riffa, Bahrain

We are hiring for a remote it support position based in Bahrain (candidates near Riffa preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Escalate complex incidents to second-line engineers with full context
• Support new-joiner account creation and device setup
• Respond to first-line IT tickets and log every step taken
• Monitor ticket queues so nothing breaches response targets
• Troubleshoot common software, printing and connectivity problems

• Solid understanding of Windows and common office software
• Clear written English
• Reliable internet and a capable computer
• Patience explaining technical steps in plain language
• Interest in a technical support career

• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge

• Career progression into a mid-level role
• Fully remote work with no commute
• Friendly, multicultural remote team
• Flexible start times within the Gulf working day
• Paid onboarding and structured training

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 300–700 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.