Remote Desktop Support Assistant – Fresh Graduates | Ahmadi, Kuwait

A work-from-home it support opportunity for people living in Kuwait (candidates near Ahmadi preferred). We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Maintain asset and licence records
• Keep users informed about progress on their request
• Respond to first-line IT tickets and log every step taken
• Escalate complex incidents to second-line engineers with full context
• Test fixes before closing a ticket

• Clear written English
• Reliable internet and a capable computer
• Solid understanding of Windows and common office software
• Interest in a technical support career

• Arabic language support
• CompTIA A+, ITIL Foundation or similar study
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge

• Fully remote work with no commute
• Monthly internet and home-office allowance
• Paid onboarding and structured training
• Clear performance reviews every quarter

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Kuwait to apply. The indicative range for this role is 250–600 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.