Remote Desktop Support Assistant – Fresh Graduates | Manama, Bahrain

This is a fully remote it support role you can do from home in Bahrain (candidates near Manama preferred). We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. You will be given written processes, short training sessions and a direct point of contact for questions.

• Keep users informed about progress on their request
• Escalate complex incidents to second-line engineers with full context
• Guide users through password resets, access issues and basic setup
• Write short how-to guides for recurring issues
• Respond to first-line IT tickets and log every step taken

• Clear written English
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Interest in a technical support career

• Experience with a ticketing tool such as Jira or Freshservice
• Arabic language support
• Basic networking knowledge

• Referral bonus scheme
• Friendly, multicultural remote team
• Fully remote work with no commute
• Monthly internet and home-office allowance

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–650 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.