Remote Desktop Support Assistant – Internship | Bahrain

This is a fully remote it support role you can do from home in Bahrain. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Keep users informed about progress on their request
• Escalate complex incidents to second-line engineers with full context
• Write short how-to guides for recurring issues
• Troubleshoot common software, printing and connectivity problems
• Maintain asset and licence records
• Monitor ticket queues so nothing breaches response targets
• Respond to first-line IT tickets and log every step taken

• Interest in a technical support career
• Reliable internet and a capable computer
• Clear written English
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Currently studying or graduated within the last two years

• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge
• Experience with a ticketing tool such as Jira or Freshservice
• Arabic language support

• Equipment stipend for laptop or headset
• Career progression into a mid-level role
• Wellness day each quarter
• Performance bonus linked to clear targets
• Monthly internet and home-office allowance

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.