Remote Desktop Support Assistant – Internship | Kuwait

This remote it support vacancy is open to candidates in Kuwait. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Write short how-to guides for recurring issues
• Guide users through password resets, access issues and basic setup
• Troubleshoot common software, printing and connectivity problems
• Maintain asset and licence records
• Escalate complex incidents to second-line engineers with full context

• Solid understanding of Windows and common office software
• Interest in a technical support career
• Reliable internet and a capable computer
• Clear written English
• Patience explaining technical steps in plain language
• Currently studying or graduated within the last two years

• Basic networking knowledge
• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice

• Fully remote work with no commute
• Flexible start times within the Gulf working day
• Performance bonus linked to clear targets
• Access to online learning subscriptions
• Career progression into a mid-level role

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Kuwait to apply. The indicative range for this role is 120–200 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.