Remote Desktop Support Assistant – Internship | Qatar

This remote it support vacancy is open to candidates in Qatar. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Keep users informed about progress on their request
• Support new-joiner account creation and device setup
• Monitor ticket queues so nothing breaches response targets
• Guide users through password resets, access issues and basic setup
• Respond to first-line IT tickets and log every step taken
• Test fixes before closing a ticket

• Interest in a technical support career
• Clear written English
• Patience explaining technical steps in plain language
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Currently studying or graduated within the last two years

• CompTIA A+, ITIL Foundation or similar study
• Experience with a ticketing tool such as Jira or Freshservice
• Arabic language support

• Performance bonus linked to clear targets
• Referral bonus scheme
• Flexible start times within the Gulf working day
• Wellness day each quarter
• Monthly internet and home-office allowance
• Fully remote work with no commute

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Qatar to apply. The indicative range for this role is 1,450–3,300 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.