Remote Desktop Support Assistant – Internship | United Arab Emirates

This remote it support vacancy is open to candidates in United Arab Emirates. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. You will be given written processes, short training sessions and a direct point of contact for questions.

• Respond to first-line IT tickets and log every step taken
• Troubleshoot common software, printing and connectivity problems
• Test fixes before closing a ticket
• Support new-joiner account creation and device setup
• Guide users through password resets, access issues and basic setup

• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Patience explaining technical steps in plain language
• Clear written English
• Currently studying or graduated within the last two years

• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• CompTIA A+, ITIL Foundation or similar study

• Monthly internet and home-office allowance
• Equipment stipend for laptop or headset
• Career progression into a mid-level role
• Flexible start times within the Gulf working day
• Wellness day each quarter

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in United Arab Emirates to apply. The indicative range for this role is 1,300–3,100 AED per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.