Remote Desktop Support Assistant – No Experience Required | Kuwait

We are hiring for a remote it support position based in Kuwait. This role is open to candidates with no previous work experience — full training is provided from day one. You will be given written processes, short training sessions and a direct point of contact for questions.

• Monitor ticket queues so nothing breaches response targets
• Troubleshoot common software, printing and connectivity problems
• Support new-joiner account creation and device setup
• Respond to first-line IT tickets and log every step taken
• Maintain asset and licence records

• Interest in a technical support career
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Reliable internet and a capable computer
• Clear written English

• Experience with a ticketing tool such as Jira or Freshservice
• Arabic language support
• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge

• Paid annual leave and public holidays
• Clear performance reviews every quarter
• Friendly, multicultural remote team
• Paid onboarding and structured training
• Mentorship from an experienced team lead

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Kuwait to apply. The indicative range for this role is 200–550 KWD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.