Remote Desktop Support Assistant – No Experience Required | Muharraq, Bahrain

We are hiring for a remote it support position based in Bahrain (candidates near Muharraq preferred). This role is open to candidates with no previous work experience — full training is provided from day one. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Escalate complex incidents to second-line engineers with full context
• Keep users informed about progress on their request
• Respond to first-line IT tickets and log every step taken
• Troubleshoot common software, printing and connectivity problems
• Maintain asset and licence records
• Monitor ticket queues so nothing breaches response targets
• Write short how-to guides for recurring issues

• Patience explaining technical steps in plain language
• Interest in a technical support career
• Solid understanding of Windows and common office software
• Clear written English
• Reliable internet and a capable computer

• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge

• Equipment stipend for laptop or headset
• Fully remote work with no commute
• Friendly, multicultural remote team
• Flexible start times within the Gulf working day
• Monthly internet and home-office allowance

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–600 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.