Remote IT Support Assistant – 0–1 Years | Abha, Saudi Arabia

We are hiring for a remote it support position based in Saudi Arabia (candidates near Abha preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Troubleshoot common software, printing and connectivity problems
• Respond to first-line IT tickets and log every step taken
• Support new-joiner account creation and device setup
• Write short how-to guides for recurring issues
• Maintain asset and licence records

• Solid understanding of Windows and common office software
• Interest in a technical support career
• Clear written English
• Reliable internet and a capable computer

• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice

• Clear performance reviews every quarter
• Referral bonus scheme
• Performance bonus linked to clear targets
• Paid onboarding and structured training

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 3,600–8,100 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.