Remote IT Support Assistant – 0–1 Years | Bahrain

A work-from-home it support opportunity for people living in Bahrain. Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Support new-joiner account creation and device setup
• Write short how-to guides for recurring issues
• Respond to first-line IT tickets and log every step taken
• Troubleshoot common software, printing and connectivity problems
• Test fixes before closing a ticket
• Maintain asset and licence records

• Clear written English
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Patience explaining technical steps in plain language
• Interest in a technical support career

• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Basic networking knowledge
• Experience with a ticketing tool such as Jira or Freshservice

• Referral bonus scheme
• Paid onboarding and structured training
• Career progression into a mid-level role
• Certificate of completion for internship graduates

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 300–700 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.