Remote IT Support Assistant – 1–2 Years | Bahrain

Posted 2 weeks agoOpenings: 1

1–2 Years ExperienceRemote – Saudi ArabiaRemote – Saudi ArabiaFull timeIT Support

350–800 SAR per month

Applications open to candidates who match the experience level above.

Job summary

About the role

This remote it support vacancy is open to candidates in Bahrain. Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

Responsibilities

  • Maintain asset and licence records
  • Troubleshoot common software, printing and connectivity problems
  • Support new-joiner account creation and device setup
  • Respond to first-line IT tickets and log every step taken
  • Keep users informed about progress on their request

Requirements

  • Solid understanding of Windows and common office software
  • Reliable internet and a capable computer
  • Patience explaining technical steps in plain language
  • Interest in a technical support career
  • Clear written English

Preferred skills

  • Basic networking knowledge
  • Experience with a ticketing tool such as Jira or Freshservice
  • Arabic language support

What we offer

  • Referral bonus scheme
  • Mentorship from an experienced team lead
  • Wellness day each quarter
  • Clear performance reviews every quarter
  • Certificate of completion for internship graduates

Regular feedback helps you build a portfolio of measurable results.

Eligibility

You must be legally resident in Bahrain to apply. The indicative range for this role is 350–800 BHD per month, confirmed at offer stage based on experience.

How to apply

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.

Who should apply?

  • Candidates with 1–2 years of experience
  • Candidates with 0–1 years of experience

Responsibilities

  • Maintain asset and licence records
  • Troubleshoot common software, printing and connectivity problems
  • Support new-joiner account creation and device setup
  • Respond to first-line IT tickets and log every step taken
  • Keep users informed about progress on their request

Requirements

  • Remote Support
  • IT Support
  • Ticketing
  • Troubleshooting
  • 1–2 Years

Education: Bachelor's degree

Languages: English (professional)

Preferred skills

  • Help Desk
  • Windows
  • IT Support
  • Remote Work

Remote work requirements

Required country
Saudi Arabia
Time zone
GMT+3 / flexible overlap
Working schedule
Flexible hours with 4-hour Gulf overlap
Internet
Reliable fibre or 5G connection required
Equipment
You use your own device

Benefits

  • Referral bonus scheme
  • Mentorship from an experienced team lead
  • Wellness day each quarter
  • Clear performance reviews every quarter
  • Certificate of completion for internship graduates

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