Remote IT Support Assistant – 1–2 Years | Qatar

This is a fully remote it support role you can do from home in Qatar. Ideal for candidates with roughly one to two years of hands-on experience who are ready for more responsibility. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Monitor ticket queues so nothing breaches response targets
• Guide users through password resets, access issues and basic setup
• Support new-joiner account creation and device setup
• Write short how-to guides for recurring issues
• Maintain asset and licence records
• Keep users informed about progress on their request

• Clear written English
• Interest in a technical support career
• Patience explaining technical steps in plain language
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer

• Basic networking knowledge
• Experience with a ticketing tool such as Jira or Freshservice
• CompTIA A+, ITIL Foundation or similar study

• Clear performance reviews every quarter
• Paid onboarding and structured training
• Equipment stipend for laptop or headset
• Access to online learning subscriptions

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Qatar to apply. The indicative range for this role is 4,700–10,500 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.