Remote IT Support Assistant – Internship | Muharraq, Bahrain

We are hiring for a remote it support position based in Bahrain (candidates near Muharraq preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. The team communicates asynchronously most of the day, with one short live catch-up to unblock work.

• Support new-joiner account creation and device setup
• Escalate complex incidents to second-line engineers with full context
• Guide users through password resets, access issues and basic setup
• Troubleshoot common software, printing and connectivity problems
• Write short how-to guides for recurring issues
• Respond to first-line IT tickets and log every step taken

• Interest in a technical support career
• Clear written English
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Currently studying or graduated within the last two years

• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• CompTIA A+, ITIL Foundation or similar study

• Certificate of completion for internship graduates
• Clear performance reviews every quarter
• Paid annual leave and public holidays
• Mentorship from an experienced team lead

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.