Remote IT Support Assistant – Junior Level | Al Wakrah, Qatar

A work-from-home it support opportunity for people living in Qatar (candidates near Al Wakrah preferred). A junior-level position for someone who has covered the basics and now wants to build depth and ownership. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Troubleshoot common software, printing and connectivity problems
• Guide users through password resets, access issues and basic setup
• Respond to first-line IT tickets and log every step taken
• Monitor ticket queues so nothing breaches response targets
• Write short how-to guides for recurring issues
• Keep users informed about progress on their request

• Reliable internet and a capable computer
• Solid understanding of Windows and common office software
• Interest in a technical support career
• Clear written English

• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge
• Arabic language support

• Performance bonus linked to clear targets
• Career progression into a mid-level role
• Wellness day each quarter
• Weekly one-to-one coaching sessions
• Certificate of completion for internship graduates

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Qatar to apply. The indicative range for this role is 3,050–6,900 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.