Remote IT Support Assistant – Junior Level | Muharraq, Bahrain

This is a fully remote it support role you can do from home in Bahrain (candidates near Muharraq preferred). A junior-level position for someone who has covered the basics and now wants to build depth and ownership. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Monitor ticket queues so nothing breaches response targets
• Troubleshoot common software, printing and connectivity problems
• Test fixes before closing a ticket
• Keep users informed about progress on their request
• Maintain asset and licence records
• Support new-joiner account creation and device setup
• Write short how-to guides for recurring issues

• Reliable internet and a capable computer
• Clear written English
• Solid understanding of Windows and common office software
• Interest in a technical support career

• Experience with a ticketing tool such as Jira or Freshservice
• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge

• Equipment stipend for laptop or headset
• Monthly internet and home-office allowance
• Wellness day each quarter
• Certificate of completion for internship graduates
• Paid onboarding and structured training
• Mentorship from an experienced team lead

Regular feedback helps you build a portfolio of measurable results.

You must be legally resident in Bahrain to apply. The indicative range for this role is 200–500 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.