Remote IT Support Assistant – No Experience Required | Muharraq, Bahrain

We are hiring for a remote it support position based in Bahrain (candidates near Muharraq preferred). This role is open to candidates with no previous work experience — full training is provided from day one. You will be given written processes, short training sessions and a direct point of contact for questions.

• Respond to first-line IT tickets and log every step taken
• Maintain asset and licence records
• Keep users informed about progress on their request
• Write short how-to guides for recurring issues
• Monitor ticket queues so nothing breaches response targets

• Interest in a technical support career
• Patience explaining technical steps in plain language
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer

• Basic networking knowledge
• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice

• Clear performance reviews every quarter
• Performance bonus linked to clear targets
• Wellness day each quarter
• Paid onboarding and structured training
• Certificate of completion for internship graduates
• Friendly, multicultural remote team

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–600 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.