Remote IT Support Assistant – No Experience Required | Saudi Arabia

This is a fully remote it support role you can do from home in Saudi Arabia. This role is open to candidates with no previous work experience — full training is provided from day one. You will be given written processes, short training sessions and a direct point of contact for questions.

• Troubleshoot common software, printing and connectivity problems
• Support new-joiner account creation and device setup
• Write short how-to guides for recurring issues
• Maintain asset and licence records
• Respond to first-line IT tickets and log every step taken
• Monitor ticket queues so nothing breaches response targets

• Interest in a technical support career
• Patience explaining technical steps in plain language
• Reliable internet and a capable computer
• Clear written English

• Basic networking knowledge
• Arabic language support
• CompTIA A+, ITIL Foundation or similar study
• Experience with a ticketing tool such as Jira or Freshservice

• Performance bonus linked to clear targets
• Monthly internet and home-office allowance
• Paid annual leave and public holidays
• Clear performance reviews every quarter

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 3,000–6,750 SAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.