Remote IT Support Assistant – No Experience Required | Worldwide Remote

We are hiring for a remote it support position based in worldwide, with priority given to Gulf-based applicants. This role is open to candidates with no previous work experience — full training is provided from day one. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Write short how-to guides for recurring issues
• Troubleshoot common software, printing and connectivity problems
• Guide users through password resets, access issues and basic setup
• Maintain asset and licence records
• Escalate complex incidents to second-line engineers with full context

• Reliable internet and a capable computer
• Clear written English
• Interest in a technical support career
• Solid understanding of Windows and common office software

• Basic networking knowledge
• Experience with a ticketing tool such as Jira or Freshservice
• CompTIA A+, ITIL Foundation or similar study
• Arabic language support

• Paid onboarding and structured training
• Paid annual leave and public holidays
• Referral bonus scheme
• Certificate of completion for internship graduates
• Mentorship from an experienced team lead

Strong performers are supported to take on more complex work within the first six months.

The role is remote worldwide and open to GCC residents. The indicative range for this role is 250–600 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.