Remote Service Desk Assistant – Internship | Muharraq, Bahrain

A work-from-home customer service opportunity for people living in Bahrain (candidates near Muharraq preferred). This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Update help-centre answers when you spot outdated information
• Meet daily targets for resolved conversations and satisfaction scores
• Verify customer identity before making any account changes
• Keep a friendly, professional tone with frustrated customers
• Log every interaction in the ticketing system with clear, readable notes
• Guide customers through order, delivery and account issues step by step

• Comfortable working set shift hours from home
• Ability to handle several conversations at once
• Willingness to learn product details during paid training
• Clear written and spoken English
• Basic computer literacy and fast typing
• Calm, patient communication style
• Currently studying or graduated within the last two years

• Retail, hospitality or call-centre background
• Conversational Arabic
• Exposure to e-commerce order systems
• Familiarity with CSAT and first-response metrics

• Performance bonus linked to clear targets
• Fully remote work with no commute
• Access to online learning subscriptions
• Clear performance reviews every quarter
• Referral bonus scheme
• Certificate of completion for internship graduates

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.