Remote Technical Helpdesk Agent – No Experience Required | Muharraq, Bahrain

This remote it support vacancy is open to candidates in Bahrain (candidates near Muharraq preferred). This role is open to candidates with no previous work experience — full training is provided from day one. Expect a predictable weekly rhythm: focused task blocks, a short team sync and a simple end-of-week summary.

• Troubleshoot common software, printing and connectivity problems
• Test fixes before closing a ticket
• Write short how-to guides for recurring issues
• Guide users through password resets, access issues and basic setup
• Respond to first-line IT tickets and log every step taken
• Keep users informed about progress on their request

• Patience explaining technical steps in plain language
• Solid understanding of Windows and common office software
• Interest in a technical support career
• Clear written English
• Reliable internet and a capable computer

• CompTIA A+, ITIL Foundation or similar study
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge
• Arabic language support

• Monthly internet and home-office allowance
• Career progression into a mid-level role
• Referral bonus scheme
• Fully remote work with no commute
• Certificate of completion for internship graduates

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–600 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.