Remote Technical Support Associate – 0–1 Years | Doha, Qatar

We are hiring for a remote it support position based in Qatar (candidates near Doha preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. You will be given written processes, short training sessions and a direct point of contact for questions.

• Escalate complex incidents to second-line engineers with full context
• Maintain asset and licence records
• Write short how-to guides for recurring issues
• Guide users through password resets, access issues and basic setup
• Keep users informed about progress on their request

• Reliable internet and a capable computer
• Clear written English
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Interest in a technical support career

• Experience with a ticketing tool such as Jira or Freshservice
• Arabic language support
• Basic networking knowledge

• Friendly, multicultural remote team
• Flexible start times within the Gulf working day
• Fully remote work with no commute
• Certificate of completion for internship graduates
• Referral bonus scheme

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Qatar to apply. The indicative range for this role is 2,400–5,400 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.