Remote Technical Support Associate – 0–1 Years | Isa Town, Bahrain

This is a fully remote it support role you can do from home in Bahrain (candidates near Isa Town preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Keep users informed about progress on their request
• Write short how-to guides for recurring issues
• Test fixes before closing a ticket
• Support new-joiner account creation and device setup
• Escalate complex incidents to second-line engineers with full context
• Guide users through password resets, access issues and basic setup

• Patience explaining technical steps in plain language
• Clear written English
• Solid understanding of Windows and common office software
• Reliable internet and a capable computer
• Interest in a technical support career

• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge
• Arabic language support
• CompTIA A+, ITIL Foundation or similar study

• Wellness day each quarter
• Monthly internet and home-office allowance
• Flexible start times within the Gulf working day
• Paid annual leave and public holidays
• Friendly, multicultural remote team
• Paid onboarding and structured training

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Bahrain to apply. The indicative range for this role is 300–700 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.