Remote Technical Support Associate – No Experience Required | Isa Town, Bahrain

A work-from-home it support opportunity for people living in Bahrain (candidates near Isa Town preferred). This role is open to candidates with no previous work experience — full training is provided from day one. You will be given written processes, short training sessions and a direct point of contact for questions.

• Test fixes before closing a ticket
• Support new-joiner account creation and device setup
• Monitor ticket queues so nothing breaches response targets
• Escalate complex incidents to second-line engineers with full context
• Keep users informed about progress on their request

• Interest in a technical support career
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Clear written English

• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice
• Basic networking knowledge

• Certificate of completion for internship graduates
• Wellness day each quarter
• Equipment stipend for laptop or headset
• Referral bonus scheme
• Access to online learning subscriptions
• Mentorship from an experienced team lead

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–600 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.