Remote Technical Support Associate – No Experience Required | Qatar

This is a fully remote it support role you can do from home in Qatar. This role is open to candidates with no previous work experience — full training is provided from day one. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Maintain asset and licence records
• Guide users through password resets, access issues and basic setup
• Support new-joiner account creation and device setup
• Respond to first-line IT tickets and log every step taken
• Write short how-to guides for recurring issues
• Troubleshoot common software, printing and connectivity problems

• Interest in a technical support career
• Reliable internet and a capable computer
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Clear written English

• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Experience with a ticketing tool such as Jira or Freshservice

• Clear performance reviews every quarter
• Paid annual leave and public holidays
• Mentorship from an experienced team lead
• Referral bonus scheme
• Performance bonus linked to clear targets
• Weekly one-to-one coaching sessions

There is a clear path from this role into a mid-level position as your skills grow.

You must be legally resident in Qatar to apply. The indicative range for this role is 2,000–4,500 QAR per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.