Remote User Support Specialist – 0–1 Years | Tabuk, Saudi Arabia

Posted 1 months agoOpenings: 1

0–1 Years ExperienceRemote – KuwaitRemote – KuwaitPart timeIT Support

2,150–4,850 KWD per month

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Applications open to candidates who match the experience level above.

Job summary

About the role

We are hiring for a remote it support position based in Saudi Arabia (candidates near Tabuk preferred). Suitable for candidates with up to one year of experience, including internships, freelance work or part-time roles. You will be given written processes, short training sessions and a direct point of contact for questions.

Responsibilities

Troubleshoot common software, printing and connectivity problems
Monitor ticket queues so nothing breaches response targets
Maintain asset and licence records
Test fixes before closing a ticket
Keep users informed about progress on their request

Requirements

Clear written English
Reliable internet and a capable computer
Solid understanding of Windows and common office software
Patience explaining technical steps in plain language

Preferred skills

Experience with a ticketing tool such as Jira or Freshservice
CompTIA A+, ITIL Foundation or similar study
Basic networking knowledge

What we offer

Paid annual leave and public holidays
Performance bonus linked to clear targets
Fully remote work with no commute
Career progression into a mid-level role

There is a clear path from this role into a mid-level position as your skills grow.

Eligibility

You must be legally resident in Saudi Arabia to apply. The indicative range for this role is 2,150–4,850 SAR per month, confirmed at offer stage based on experience.

How to apply

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.