Remote User Support Specialist – Fresh Graduates | Isa Town, Bahrain

This remote it support vacancy is open to candidates in Bahrain (candidates near Isa Town preferred). We welcome fresh graduates who finished their studies recently and want a first professional role they can grow in. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Guide users through password resets, access issues and basic setup
• Write short how-to guides for recurring issues
• Support new-joiner account creation and device setup
• Escalate complex incidents to second-line engineers with full context
• Troubleshoot common software, printing and connectivity problems

• Reliable internet and a capable computer
• Patience explaining technical steps in plain language
• Interest in a technical support career
• Solid understanding of Windows and common office software

• CompTIA A+, ITIL Foundation or similar study
• Basic networking knowledge
• Arabic language support

• Access to online learning subscriptions
• Friendly, multicultural remote team
• Career progression into a mid-level role
• Paid onboarding and structured training

Strong performers are supported to take on more complex work within the first six months.

You must be legally resident in Bahrain to apply. The indicative range for this role is 250–650 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.