Remote User Support Specialist – Internship | Bahrain

This remote it support vacancy is open to candidates in Bahrain. This is a structured internship designed to give students and recent graduates supervised, hands-on experience. Day to day you will work inside a small, supportive team with clear priorities and weekly check-ins.

• Maintain asset and licence records
• Keep users informed about progress on their request
• Escalate complex incidents to second-line engineers with full context
• Respond to first-line IT tickets and log every step taken
• Troubleshoot common software, printing and connectivity problems

• Clear written English
• Interest in a technical support career
• Solid understanding of Windows and common office software
• Patience explaining technical steps in plain language
• Reliable internet and a capable computer
• Currently studying or graduated within the last two years

• CompTIA A+, ITIL Foundation or similar study
• Arabic language support
• Basic networking knowledge
• Experience with a ticketing tool such as Jira or Freshservice

• Access to online learning subscriptions
• Career progression into a mid-level role
• Equipment stipend for laptop or headset
• Weekly one-to-one coaching sessions

You will finish this role with practical, transferable experience and references you can use.

You must be legally resident in Bahrain to apply. The indicative range for this role is 120–200 BHD per month, confirmed at offer stage based on experience.

Use the apply button on this page and submit an up-to-date CV in English. Add two or three sentences explaining why this role suits you and confirm your country of residence and earliest start date. Shortlisted applicants are contacted for a short online interview, and there is no fee at any stage of the process.